Superior Training Management System
Vector’s Training Management System digitizes, streamlines, and centralizes all your in-person and online training records and management—in one place.
ECC Software to Train, Prepare, and Retain Telecommunicators
Train, prepare, and retain your telecommunicators with emergency communication center software from Vector Solutions. Our purpose-built technology solutions streamline the full lifecycle of public safety personnel management.
Streamline and centralize all training management and tracking
Save admin time with fully customizable shift scheduling
Easily manage assets, equipment, and inventory
Improve ECC culture and QA processes
Trusted by thousands of public safety professionals
Supporting more than 2 million first responders
Serving public safety for more than 20 years
Support ECC, PSAP & 911 dispatch with automated solutions
Simplified Shift Scheduling
Save valuable admin time on shift scheduling management for telecommunicators and supervisors with mobile-enabled and fully customizable tools.
Customized Asset Management with Check It
Ensure operational readiness with Vector Check It, a mobile app that helps your 911 dispatch center manage mission-critical assets, equipment, and inventory.
Improved ECC culture and early intervention with Guardian Tracking
Equip leaders with Guardian Tracking, a proactive performance management tool designed to help supervisors reward exemplary work, provide early intervention coaching, and offer mental wellness care.
U.S., Canada, and State Procurement Options
Vector Solutions offers procurement options for agencies seeking to leverage technology to help meet public safety training, compliance, and personnel preparedness needs. If your agency is planning on using a purchasing contract, check out the options available here.
U.S., Canada, and State Procurement Options
Vector Solutions offers procurement options for agencies seeking to leverage technology to help meet public safety training, compliance, and personnel preparedness needs. If your agency is planning on using a purchasing contract, check out the options available here.
Learn moreTechnology to train, prepare, and retain your people
Train
Uplevel your 911 telecommunicator training with one system for everything: onboarding, probationary DORs, CTO, annual requirements, professional development, and policy reviews.
Prepare
Personnel scheduling and asset management ensures a properly staffed and equipped team, for a better prepared team.
Retain
A critical incident and early intervention solution that promotes positive ECC culture results in better wellness and performance to retain your telecommunicators.
On-demand Webinars
Training, Retaining, and Creating an Emergency Comm Center Dream Team
Emergency communications is hard. Telecommunicators get burnt out. 9-1-1 supervisors and directors have a difficult job of building a program to train the continual influx of new dispatchers in a high-turnover field and creating a positive workplace culture that retains high performers.
Watch now
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“With all of the licenses and certifications to stay on top of, an LMS helps us stay on top of deadlines and enables employees to obtain continuing education hours without having to travel for training or to force overtime to cover a dispatcher’s shift while they are out at a training.”
Shift Supervisor and Accreditation and Training Manager
Los Alamos County Dispatch
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"Something goes wrong. You write them up, do the paperwork, but the next week they do three good things and nobody remembers. Getting Guardian Tracking is one of the best things we’ve done to improve positivity."
911 Coordinator
Stevens County 911
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"I was counting excel spreadsheet boxes for staff scheduling; it was a nightmare. Vector Scheduling is super helpful."
Communications Sergeant
Stearns County Sheriff's Office
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